Shipping policy

Shipping Policy

Welcome to KYLE WASHINGTON! We are committed to providing a transparent, efficient, and hassle-free global shipping experience.

1. Universal Free Delivery Service
We ensure a transparent ordering experience with no unexpected fees at checkout.
* 100% Free Shipping: Standard global delivery is completely free across all supported international destinations.

2. Order Handling & Warehouse Fulfillment
* Orders undergo identity verification, stock allocation, and protective packaging within 1 to 3 business days prior to dispatch.
* An automated dispatch notice with your parcel's active tracking code will be emailed to you immediately after carrier pickup.

3. Estimated Shipping Timeframes
We collaborate with established international transport networks to deliver your purchases safely:
* Primary Destination Zones (USA, Canada, UK, Australia, Europe, etc.): Estimated 7 to 15 business days.
* Secondary Logistics Zones: Estimated 7 to 20 business days.

Please Note: Transit estimates reflect average delivery times under normal operating conditions. Regional customs clearance holds, extreme weather, or peak postal traffic may cause slight variations.

4. Real-Time Tracking & Shipment Status
* Following package dispatch, a unique tracking reference code and lookup link will be provided via email.
* Global courier scanning systems generally require 24 to 48 hours to display active movement following initial label creation.

5. Customs Duties & Import Fees Disclaimer
* KYLE WASHINGTON operates under DDU (Delivered Duty Unpaid) terms and assumes no liability for customs holds, import tariffs, or clearance charges.
* Any required import duties, sales taxes (such as VAT or GST), or administrative clearance fees levied by local authorities are the buyer's exclusive responsibility.

6. Missing Consignments & Damage Protocol
* If your parcel is confirmed lost in transit by the carrier or arrives damaged, please reach out immediately at PaulMiller417783@outlook.com.
* Please preserve all original outer packaging intact and attach legible photographs of the damaged items so our support team can assist you swiftly.